Ideal Option
Substance Use Treatment • Springfield, OR
Ratings by platform
- Yelp: 2.5/5 (20 reviews)
- RevDex: 1.1/5 (30 reviews)
- Birdeye: 4/5 (29 reviews)
What patients say
Patients praise
- accessible, outpatient medication-assisted treatment for fentanyl and meth addiction
- positive impact of peer support specialists with lived experience
- documented effectiveness in reducing illicit substance use for many patients
- comprehensive lab testing for accountability and safety
- typically short wait times for new patient enrollment
Common complaints
- reports of poor customer service and communication issues
- complaints regarding lack of support during financial difficulty
- concerns about privacy and HIPAA compliance
In patients' words
"Our outpatient addiction medicine clinic in Springfield, OR provides evidence-based treatment for addiction to opioids like fentanyl, heroin, and oxycodone, and stimulants like methamphetamine and cocaine."
— Ideal Option official website"What separates us from other clinics is me, the peer support... Only peers can well and truly get through to people because they have that lived experience."
— Marty Nelms, Ideal Option peer outreach specialistMore clinics in Springfield
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