Sleep Clinics in Springfield MA - Sleep Medicine Services
Sleep Medicine • Springfield, MA
Ratings by platform
- ThreeBestRated (Sleep Medicine Services): 4.6/5
- WebMD (Practice Review): Not specified (1)
- WebMD (Dr. Brian Smith): 3.5/5 (10)
What patients say
Patients praise
- Friendly and knowledgeable staff
- Comfortable and relaxing testing environments
- Courteous service interaction from personnel
Common complaints
- Difficulties with phone communications and voice systems
- Strict office policies regarding missed appointments
- Mixed experiences with administrative responsiveness and follow-up times
In patients' words
"Everyone's nice, BUT, you can't get ahold of anyone via phone. Their voice system is terrible."
— WebMD Patient Review"Friendly warm kind staff and comfy room. Michael is a gem. Professional, knowledgeable and great communicator."
— ThreeBestRated User Review"This is a doctor who cares more about office bullshit and his rules than patient care."
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