Pediatrics — Oregon Medical Group
Pediatrics • Springfield, OR
Ratings by platform
- WebMD: 5.0/5 (based on 5 ratings for Dr. Brock Bernsten) (5)
- Vitals: Not explicitly summarized, but reviews are generally positive for Dr. Clayton Young (2 reviews found on Vitals)
- Birdeye (Chase Gardens North): 2.3/5 (44)
What patients say
Patients praise
- Some individual pediatricians are highly rated and perceived as caring and knowledgeable
- Effective care for routine visits
- Ability to get same-day appointments in certain cases
- Friendly staff noted by some patients in specific experiences
Common complaints
- Long hold times and poor phone communication
- Lack of staff flexibility regarding appointment arrivals
- Staff reported as unfriendly or sarcastic at times
- Inconsistent follow-up on medical concerns or lab results
- Concerns over billing and lack of accountability
In patients' words
"OMG hold times are horrific, and every 10 minutes on hold you are exposed to an ear-piercing screeching noise to guarantee you have a headache by the time you actually get to talk to someone."
— LocalityBiz/Mohawk Medical Clinic review"I have never met a more amazing doctor in my life! I wish he could be my Primary Care Physician for the rest of my life!"
— Vitals review for Dr. Clayton YoungMore clinics in Springfield
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