Baystate Women's Health Ob/Gyn - Springfield
Obstetrics & Gynecology • Springfield, MA
Ratings by platform
- doctors.at: 2.1 out of 5 stars (Not explicitly stated, aggregated from various reports)
What patients say
Patients praise
- Some providers (doctors and midwives) are described as excellent and caring
- Some patients report positive experiences with specific medical staff and assistants
Common complaints
- Difficulties scheduling appointments and long wait times
- Poor communication and responsiveness from administrative staff
- Issues with billing and refund processing
- Inconsistent information regarding insurance coverage acceptance
- Perceived lack of patient respect or care in certain interactions
In patients' words
"However, their billing department lack the skills and knowledge to do their job... They submitted the claim at least ten times, expecting a different response... It’s been three months since the charge, and no refund yet."
— Joseph Courtney on localitybiz.com"Horrible office, switched my colposcopy 3 times after me having requested the day off work each time. Even scheduled it with someone other than my doctor. Go somewhere else! Anywhere else!"
— doctors.at review"The providers are all excellent, so this [was] a very unfortunate event."
— T on localitybiz.comMore clinics in Springfield
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