Center for Women's Health | Springfield Clinic Medical Specialties
OB-GYN • Springfield, IL
Ratings by platform
- Rannkly (aggregated): 4.7/5 (1040)
- Birdeye (Peoria Allen location): 4.9/5 (169)
What patients say
Patients praise
- knowledgeable, caring, and thorough doctors
- staff described as friendly, courteous, and professional in many instances
- efficient appointment processes and convenient care locations
- high patient experience ratings for specific providers
Common complaints
- billing and insurance disputes, particularly regarding in-network coverage and surprise charges
- difficulty accessing specific doctors, including long wait times to see providers in person
- complaints about office staff responsiveness and professional conduct
- patients feeling rushed during appointments or pawned off on mid-level providers
In patients' words
"Dr. Berry and Dr. Patel are so wonderful caring and very thorough... Also the staff are super helpful and very friendly."
— Rannkly Patient Review"My experience has not been good at all. I have been using their services for several years with Dr Aw. She pawns you off on her assistants instead of seeing you, does not listen then pushes you out the door."
— Online Patient Review"Truly, we're the ones stuck in the middle while they're bickering over the dollar... Both organizations don't look favorable at all."
— Local news interview regarding insurance disputeMore clinics in Springfield
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