Baystate Neurology
Neurology • Springfield, MA
What patients say
Patients praise
- Specific providers praised for being thorough, professional, and attentive listeners
- Some patients report positive and helpful experiences with the medical care received
- Comprehensive range of neurological services available
Common complaints
- Difficulty scheduling appointments and long wait times for new appointments
- Administrative issues including unresponsive communication, pharmacy refill delays, and issues with prescription processing
- Perceived rudeness, arrogance, or lack of empathy from certain providers
- Frustration regarding lack of thorough testing or diagnostic follow-through
In patients' words
"He the most rude & insensitive doctor I have ever encountered. I could tell he didn't believe my symptoms and ordered no tests."
— Healthgrades review of Dr. William House"Very thorough questioning about medical history prior to a very thorough exam. Took expansive notes. Explains everything in detail. Very friendly and easy to talk to."
— Healthgrades review of Dr. Alina Bayer"I have been left in so much pain a lot of times I can not walk 5 steps, I had to cancel a appointment due to no one to help me when I get their... they act like why don't you have your 95 year old parents help out."
— Birdeye review of Baystate Neurology - Springfield - Main StreetMore clinics in Springfield
Neurology in Springfield, MA - Primary Care | Specialists
Patients praise: High levels of praise for thorough examinations and clear explanations · Providers described as attentive, kind, and knowledgeable.
Pioneer Neurology and Sleep
Patients praise: Thorough medical exams and history taking · Strong communication and clear explanations of conditions/treatments.
Christopher M Wolf, DPM
Patients praise: compassionate and thorough care · straightforward approach to patient concerns.
Personal Primary Care & Weight Management
Patients praise: Patients praise the medical providers (specifically Dr. Khan, Dr. Borhot, and PAs) for being caring, thorough, nonjudgmental, and invested in health outcomes · Effective and personalized weight loss/management programs with documented successes in weight reduction and patient education.
Springfield Comprehensive Treatment Center
Patients praise: counselors are described as wonderful, caring, and supportive · the clinic is seen as having improved under new management.
Seven Sisters Midwifery
Patients praise: Highly knowledgeable, professional, and compassionate staff · Supportive, empowering, and patient-centered prenatal and birth care.
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