Baystate Midwifery and Women's Health - Springfield - Main Street
Midwifery • Springfield, MA
Ratings by platform
- Top-rated.online (aggregated): 4.30 out of 5 (on aggregated sites) (36515 (aggregated source))
- doctors.at: 4.1 out of 5 (Not explicitly stated)
What patients say
Patients praise
- Knowledgeable, caring, and attentive midwives
- Efficient appointment transfer/scheduling process
- Convenient late-evening appointment availability
- Good listening skills and empathetic patient-centered care
Common complaints
- Difficulty reaching staff by phone
- Long wait times for appointments
- Inattentive patient care experiences
In patients' words
"They truly take their time to listen and talk to you. I never had to wait very long, yet I never felt rushed once I got in there... Bonus: they’re open late 2 nights/week which works really well for my schedule!"
— doctors.at patient review"Terrible phone service, they just put you on hold and you can’t get a hold of anyone. This is especially difficult if you need something urgent."
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