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Internal Medicine in Springfield, IL - Find a Doctor

Internal Medicine • Springfield, IL

★★★★☆4.2/573 reviews across 8 platforms

Ratings by platform

  • Vitals: 4.5/5 (23 reviews)
  • WebMD Care: 5/5 (13 reviews)
  • Healthgrades: 4/5 (4 reviews)
  • Vitals: 3.5/5 (21 reviews)
  • Healthgrades: 5/5 (1 review)
  • Healthgrades: 4.3/5 (10 reviews)
  • Healthgrades: 5/5 (1 review)
  • Vitals: 2.9/5

What patients say

Patients praise

  • Compassionate and caring approach to patient care
  • Thorough communication and clear explanations of medical conditions
  • Taking sufficient time with patients to answer questions
  • Professionalism and high levels of medical knowledge

Common complaints

  • Poor bedside manner, including perceived indifference or lack of empathy
  • Difficulty scheduling appointments or administrative errors by office staff
  • Rushed appointments or long wait times
  • Feeling unheard regarding health concerns or pain management

In patients' words

"He always makes u feel like you are important and that he is interested in what you have to say."

— Healthgrades review for Dr. Kenneth Sagins

"I adore him as a person, but he needs to improve his 'bed side manner. ... He is polite but disinterested in helping me find what is going on."

— Healthgrades review for Dr. David Pittman

"Dr. Aw has appeared disinterested and indifferent to my concerns and situation. She lacks empathy and compassion for her patience."

— Vitals review for Dr. Diane H. Mak

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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