
CoxHealth
Internal Medicine • Springfield, MO
Ratings by platform
- Healthgrades: 4.7/5 (12 reviews)
- US News Health: 5/5 (51 reviews)
- WebMD: 3.5/5 (15 reviews)
- ComplaintsBoard: 1.0/5 (10 reviews)
What patients say
Patients praise
- medical knowledge and expertise of providers
- thoroughness during visits
- personable and caring bedside manner among some staff
- availability for short-notice appointments
Common complaints
- billing and insurance issues
- long wait times, including during triage and appointments
- communication gaps, including lack of follow-up on test results or returned calls
- disruptions in care due to electronic medical record (EPIC) system transitions
- perceived unprofessionalism or lack of attentiveness from some staff
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