PeaceHealth
General Surgery • Springfield, OR
Ratings by platform
- U.S. News & World Report, Vitals, Vivian Health, and Healthgrades: 3/5 (3 reviews)
What patients say
Patients praise
- Some surgeons receive high ratings for professionalism and surgical care quality
- Positive feedback regarding individual surgical experiences, including nursing staff and check-in processes
- Some patients report successful surgical outcomes and competent care providers
Common complaints
- Long wait times reported, particularly in the emergency department
- Concerns regarding bedside manner, perceived lack of care, and patient portal note accuracy for some individual surgeons
- Some reports of negative patient experiences at local PeaceHealth facilities
In patients' words
"Maccoll doesn't seem to care about the people he operates on. He only wants to get you in for surgery and then kick you out."
— Vitals patient review for Dr. Colin S. Maccoll"Amazing person, professional, caring, polite. I wouldn't want anybody else doing my surgery. Hands down 5 stars."
— Vitals patient review for Dr. Thomas H. BascomMore clinics in Springfield
Springfield Clinic
Patients praise: Professional and helpful staff interactions · High patient experience scores for many providers (many ranked in top 10% or 1% nationally).
McKenzie Surgery Center
Patients praise: Professionalism and knowledge of surgeons · Compassionate, caring, and respectful bedside manner.
McKenzie River Dental
Patients praise: Friendly, welcoming, and knowledgeable staff · Professional and efficient dental care.
Oregon Imaging Centers
Patients praise: Friendly, professional, and respectful staff · Efficient check-in processes.
Springfield Clinic
Patients praise: Friendly, compassionate, and professional staff · Efficient and prompt care for minor illnesses/injuries.
Oregon State List: Geriatric Health Care Services
Patients praise: Compassionate and caring staff at specific facilities · Effective rehabilitation therapy services.
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