
Gastroenterology | Springfield Clinic Medical Specialties
Gastroenterology • Springfield, IL
Ratings by platform
- WebMD, US News, RateMDs, Yelp: Generally high (e.g., 5/5 on WebMD and US News for specific doctors) (Varies by provider (e.g., 17 ratings for Dr. Kochar, 13 for Dr. Peterson, 108 for Dr. Shuster, 55 total for the clinic on Yelp))
What patients say
Patients praise
- professional and knowledgeable physicians
- attentive and polite nursing staff
- high quality of clinical care and diagnostic procedures
- clear communication of conditions and treatments
Common complaints
- billing and insurance coverage concerns
- long wait times in the office
- perceived lack of physician bedside manner or post-procedure communication
In patients' words
"Dr Peterson is extremely attentive to patient concerns and willing to discuss options with them... I’m delighted to have been a patient of Dr. Peterson‘s for several years and I am more than satisfied with the care I receive from him and his staff."
— WebMD Review for Dr. William Peterson"I waited over 2 hours in the waiting room to see the doctor for 2 minutes.. acts too busy to see u"
— RateMDs review for Dr. Rajan KocharMore clinics in Springfield
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Patients praise: Highly regarded clinical staff (providers and PAs are frequently described as knowledgeable, attentive, and kind) · Patients often report feeling comfortable, respected, and at ease during visits.
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