SIU Medicine Endocrinology | Springfield
Endocrinology • Springfield, IL
Ratings by platform
- Birdeye: 1.4 / 5 (10 reviews)
- WebMD (Dr. Robert Dons): 3.5 / 5 (13 ratings)
- Vitals (Dr. Sufyan Said): 3.5 / 5 (21 ratings)
What patients say
Patients praise
- Some patients find individual physicians knowledgeable, caring, and thorough
- Instances of positive, patient-centered communication and care coordination
Common complaints
- Rude and unhelpful administrative staff and nurses
- Difficulty getting through to the office, long hold times, and lack of nurse callbacks
- Issues with appointment scheduling and rescheduling without notification
- Perception that some providers are stuck in their ways or not listening to patient concerns
In patients' words
"This is a piss poor establishment you call over there to have a pre authorization approved and the nurse don’t care and are snotty with you."
— Birdeye Review"Nice doctor but very old school and stuck in his ways. One of his nurses has zero bedside/ phone manners..."
— WebMD Review"I've been a patient of Dr. Said and have always found him knowledgeable, caring, and patient. He listens carefully, answers questions, and never seems to be in a hurry."
— Vitals ReviewMore clinics in Springfield
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