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SIU Medicine

Endocrinology • Springfield, IL

★☆☆☆☆1.4/510 reviews across 1 platform

Ratings by platform

  • Birdeye: 1.4/5 (10 reviews)

What patients say

Patients praise

  • Some patients find individual physicians knowledgeable, caring, and thorough
  • Instances of positive, patient-centered communication and care coordination

Common complaints

  • Rude and unhelpful administrative staff and nurses
  • Difficulty getting through to the office, long hold times, and lack of nurse callbacks
  • Issues with appointment scheduling and rescheduling without notification
  • Perception that some providers are stuck in their ways or not listening to patient concerns

In patients' words

"This is a piss poor establishment you call over there to have a pre authorization approved and the nurse don’t care and are snotty with you."

— Birdeye Review

"Nice doctor but very old school and stuck in his ways. One of his nurses has zero bedside/ phone manners..."

— WebMD Review

"I've been a patient of Dr. Said and have always found him knowledgeable, caring, and patient. He listens carefully, answers questions, and never seems to be in a hurry."

— Vitals Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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