SIU Medicine Dermatology
Dermatology • Springfield, IL
Ratings by platform
- Birdeye (aggregating Google reviews): 2.8/5 (19 reviews)
- WebMD Care (specifically for Dr. Rebecca Larson): 4.5/5 (15 reviews)
What patients say
Patients praise
- Skilled and professional clinical care for surgical procedures like Mohs surgery
- Clear communication and thorough explanations from some providers
- Compassionate care and attentive follow-up reported by some patients
Common complaints
- Difficulty reaching staff by phone and poor communication regarding prescriptions and scheduling
- Reports of dismissive or cold demeanor from some providers
- Long wait times for appointments and while in the clinic
- Concerns regarding patient prioritization
In patients' words
"You call about a prescription that was denied and patient is in severe need but they won't return a call or communicate what the next steps are! Going on two weeks of calling them every other day and still nothing."
— Birdeye review"Dr. Larson certainly has the skill and expertise of a good MOHS surgeon, however her very cold clinical manner and lack of follow up is not helpful when dealing with a skin cancer diagnosis and painful treatment."
— WebMD Care review"I had 2 large spots of basal cell cancer removed. Dr. Larson took the time to explain everything in detail, made sure that I was completely comfortable the whole time, and followed up later that evening to see how I was doing... I feel like I've hit the dermatologist jackpot in finding Dr. Larson."
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