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Baystate Dental

Dental • Springfield, MA

★★★★★4.5/5215 reviews across 1 platform

Ratings by platform

  • DentaScore: 4.5/5 (215 reviews)

What patients say

Patients praise

  • Positive interactions with specific staff members and dentists
  • Accommodating and caring atmosphere for anxious patients
  • Efficiency in scheduling, particularly for urgent needs
  • Acceptance of MassHealth and offering of flexible payment plans

Common complaints

  • Dissatisfaction with crown procedures and follow-up care
  • Reports of unprofessional behavior or lack of manners among some staff members
  • Concerns regarding communication and transparency during procedures
  • General dissatisfaction with service efficiency

In patients' words

"I just finished antibiotics the 3rd time because of infected tooth with an old root canal. Well I called Baystate Dental PC in the morning and spoke to Lisa she is amazing and love her demeanor. Really caring. ... Dr. Majoka ... is incredibly talented. ... Today is the day after and I have to say no swelling and no pain."

— Patient review on a-better-place.com

"I have a crown that has failed two times now. ... When I explained that it was hitting my teeth and seemed high he told me I must not be used to it being back on."

— Patient review on localitybiz.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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