Mercy Cardiology - Mercy Heart Hospital Springfield
Cardiology • Springfield, MO
Ratings by platform
- Better Business Bureau (BBB): 1.6 out of 5 stars (not specified (BBB))
- US News & World Report: 3 out of 5 stars (Patient Experience) (15 reviews)
- Facebook: 86% recommend (18 reviews)
What patients say
Patients praise
- knowledgeable and caring doctors and surgeons
- well-organized appointment processes for some patients
- life-saving emergency care and professional surgical teams
- personable and friendly staff interactions reported by some patients
Common complaints
- rude, unprofessional, or dismissive staff reception and medical personnel
- long wait times, including in the emergency department and for appointments
- difficulty reaching the facility via phone or getting timely appointment responses
- concerns about care quality and communication regarding treatment plans
In patients' words
"My experience with Mercy cardiology was a positive one. Dr Amod Amritphale was very knowledgeable and careing.He promised to take good care of me and he kept his promise!"
— Local website review"My experience with Mercy Hospital was not just disappointing it was a blatant display of unprofessionalism and abuse of authority."
— BBB review"The receptionist at Mercy Heart Hospital was very rude and unprofessional when I checked in. Calling over there is like calling the IRS--on hold forever."
— Local website reviewMore clinics in Springfield
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