Mercy Cardiology - Mercy Heart Hospital Springfield
Cardiology • Springfield, MO
Ratings by platform
- US News & World Report: 3/5 (15 reviews)
- Facebook: 86% recommend (18 reviews)
What patients say
Patients praise
- knowledgeable and caring doctors and surgeons
- well-organized appointment processes for some patients
- life-saving emergency care and professional surgical teams
- personable and friendly staff interactions reported by some patients
Common complaints
- rude, unprofessional, or dismissive staff reception and medical personnel
- long wait times, including in the emergency department and for appointments
- difficulty reaching the facility via phone or getting timely appointment responses
- concerns about care quality and communication regarding treatment plans
In patients' words
"My experience with Mercy cardiology was a positive one. Dr Amod Amritphale was very knowledgeable and careing.He promised to take good care of me and he kept his promise!"
— Local website review"My experience with Mercy Hospital was not just disappointing it was a blatant display of unprofessionalism and abuse of authority."
— BBB review"The receptionist at Mercy Heart Hospital was very rude and unprofessional when I checked in. Calling over there is like calling the IRS--on hold forever."
— Local website reviewMore clinics in Springfield
CoxHealth
Patients praise: Professional and attentive medical staff · Expert cardiac and vascular surgery outcomes.
Swann Dermatology
Patients praise: Professional and knowledgeable care · Compassionate bedside manner.
Springfield Ambulatory Surgery Center
Patients praise: Professional, attentive, and reassuring staff · Efficient intake and discharge processes.
Anne E. Roberts, MD
Patients praise: integrative and personalized approach to medicine · highly knowledgeable and trustworthy provider.
Mercy Urology - S. Fremont
Patients praise: Professional/nice staff and they were able to accommodate despite scheduling issues · Some providers receive strong patient feedback for caring/compassionate bedside manner (e.g., Dr. Johnson).
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Cardiology clinics, or filter by state and specialty to compare patient ratings.