SIU Medicine Allergy Clinic
Allergy & Immunology • Springfield, IL
What patients say
Patients praise
- Compassionate, kind, and attentive bedside manner
- Clear, thorough explanations of conditions and treatments
- Effective allergy and asthma symptom management
- Friendly and professional medical and office staff
- Efficient and timely care in some instances
Common complaints
- Difficulty reaching the office directly (call centers vs. local office)
- Administrative and billing errors
- Long or inconsistent wait times
- Perceived rudeness or dismissiveness from staff or providers
- Issues with communication and insurance departments
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