Spartanburg Medical Center - Diabetes & Endocrinology
Endocrinology • Spartanburg, SC
Ratings by platform
- Birdeye: 2.2 out of 5 stars (13 reviews)
- Healthgrades: 4.4 out of 5 stars (19 ratings)
- Vitals: 3.4 out of 5 stars (3 reviews)
- U.S. News & World Report (for Dr. John Schenck): 3 out of 5 stars (34 reviews)
What patients say
Patients praise
- Some patients appreciate attentive, professional, and knowledgeable care from specific providers
- Some patients feel their concerns are heard and valued by certain doctors
Common complaints
- Difficulties with administrative tasks such as scheduling appointments and getting forms completed
- Reports of unresponsiveness or difficulty contacting the office for billing or scheduling concerns
- Complaints regarding perceived lack of attentiveness or not feeling heard by some providers
- Negative experiences with office staff, including reports of rudeness or poor communication
- Long wait times and logistical challenges such as parking
In patients' words
"This place is awful. My mom has thyroid issues... If you are in a dire situation please seek medical advice, provision elsewhere."
— Reviewer on Birdeye/LocalityBiz"The doctor visits are good but this office doesn't respond to Medtronic's request for forms and I've personally left several messages requesting they address this... Just out right ignoring a patient is just rude."
— Reviewer on Birdeye/LocalityBiz"Dr, Schenck is very professional in his dealings with patients. Dr. Schenck (pronounced Shank) spends time with his patients. He is willing to listen to your questions and concerns."
— Reviewer on Healthgrades"They DON'T LISTEN to you. I have left the office in hot tears because they only want to do what they want & just up your insulin. Very unhappy with this clinic Drs."
— Reviewer on LocalityBizMore clinics in Spartanburg
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