Prisma Health Pediatric Endocrinology–Spartanburg

Patients praise

• Staff and clinician professionalism and kindness (e.g., nurse and doctor “great/wonderful,” supportive and respectful).
• Thorough explanations and knowledgeable care (doctor takes time to explain treatment plan).
• Prompt, friendly front desk and overall visit satisfaction.

Common complaints

• Difficulty requesting blood work/orders from nursing staff; perceived delay in getting provider to place orders.
• Appointment/access issues and rude/inconsiderate front desk behavior reported by some reviewers (in general Prisma Health Pediatrics–Spartanburg listing).
• Concerns that clinic communications/text reminders do not use appropriate physician titles (example: missing “Dr./MD”).
• Some complaints about care plan not improving school numbers and long wait/time wasted, requiring return for blood work.