Southington, Connecticut
Physical Therapy • Southington, CT
Ratings by platform
- Birdeye (ProHealth Physicians): 3.9/5 (22)
- Birdeye (828 - Urgent Care): 4.0/5 (47)
- Healthgrades (Vuong Dang, PA): 4.9/5 (16)
- RealPatientRatings (Dr. Amy S. Breakstone): 4.9/5 (634)
- Healthgrades (Dr. Andrew Guest, MD): 4.3/5 (11)
- GoHealth Urgent Care: 4.7/5 (24,622 (across locations))
What patients say
Patients praise
- Providers are often described as caring, attentive, and professional
- Patients appreciate being listened to and not feeling rushed during visits
- Friendly and helpful front desk and nursing staff at many locations
- Convenient access to urgent care and efficient service in some practices
Common complaints
- Long wait times for appointments and walk-ins
- Billing and administrative issues, including miscoding and unclear charges
- Poor communication and difficulty reaching staff via telephone systems
- Specific concerns regarding provider bedside manner and clinical practices
In patients' words
"Miscoded tests they ran as part of a routine physical such that my insurer billed me... for a routine physical which is supposed to be preventative!! When I told them, their billing refused to correct."
— Birdeye review (ProHealth Physicians)"Vuong provides caring and personal service. He takes the time to listen and has engaging conversations about my health and life in general. I never feel rushed or like I'm just another appointment on his schedule."
— Healthgrades review (Vuong Dang, PA)"Second time coming to my client appointment here and they take people in before someone’s appointment and take so long to get them in. First wait was like two hours... Never seen such an unorganized clinic."
— LocalityBiz review (Hartford HealthCare Medical Group)More clinics in Southington
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