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Physical Therapy & Sports Medicine Centers

Physical Therapy • Southington, CT

★★★★★4.7/524,669 reviews across 2 platforms

Ratings by platform

  • Birdeye (828 - Urgent Care): 4.0/5 (47 reviews)
  • GoHealth Urgent Care: 4.7/5 (24,622 reviews)

What patients say

Patients praise

  • Providers are often described as caring, attentive, and professional
  • Patients appreciate being listened to and not feeling rushed during visits
  • Friendly and helpful front desk and nursing staff at many locations
  • Convenient access to urgent care and efficient service in some practices

Common complaints

  • Long wait times for appointments and walk-ins
  • Billing and administrative issues, including miscoding and unclear charges
  • Poor communication and difficulty reaching staff via telephone systems
  • Specific concerns regarding provider bedside manner and clinical practices

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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