Hartford HealthCare HealthCenter, Southington
Geriatrics • Southington, CT
Ratings by platform
- Solv Health (GoHealth Urgent Care): 4.9/5 (17,859 (for GoHealth Urgent Care))
- Birdeye (Dermatology): 2.3/5 (12)
- Yelp (Hartford HealthCare Medical Group): 1.7/5 (159)
What patients say
Patients praise
- High patient satisfaction ratings for individual providers (often 4.5+ out of 5)
- Convenient location and access to specialized services like on-site pharmacists
- Positive experiences at Hartford HealthCare-GoHealth Urgent Care locations
Common complaints
- Difficulty reaching the office by phone
- Long wait times for appointments and during visits
- Unprofessional or rude office staff interactions
- Issues with appointment scheduling and rescheduling policies
- Lack of follow-up on referrals and messages
In patients' words
"Office staff is atrociously bad at their jobs. Unpleasant and unreliable. Extremely unprofessional, they take no accountability for their actions and provide no explanations for their decisions."
— LocalityBiz review"The automated answering system is terrible. Long waits on hold & if you finally get to speak to a person they are often rude."
— LocalityBiz review"Very patient, kind, and caring individuals. The doctor and staff were phenomenal (especially with my kids)!"
— Hartford HealthCare GoHealth Urgent Care websiteMore clinics in Southington
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