Hartford HealthCare HealthCenter, Southington
Geriatrics • Southington, CT
What patients say
Patients praise
- High patient satisfaction ratings for individual providers (often 4.5+ out of 5)
- Convenient location and access to specialized services like on-site pharmacists
- Positive experiences at Hartford HealthCare-GoHealth Urgent Care locations
Common complaints
- Difficulty reaching the office by phone
- Long wait times for appointments and during visits
- Unprofessional or rude office staff interactions
- Issues with appointment scheduling and rescheduling policies
- Lack of follow-up on referrals and messages
In patients' words
"Office staff is atrociously bad at their jobs. Unpleasant and unreliable. Extremely unprofessional, they take no accountability for their actions and provide no explanations for their decisions."
— LocalityBiz review"The automated answering system is terrible. Long waits on hold & if you finally get to speak to a person they are often rude."
— LocalityBiz review"Very patient, kind, and caring individuals. The doctor and staff were phenomenal (especially with my kids)!"
— Hartford HealthCare GoHealth Urgent Care websiteMore clinics in Southington
Ivy Rehab Physical Therapy
Patients praise: Friendly, helpful, and welcoming staff · Professional and skilled therapists who personalize care.
Hartford HealthCare Medical Group
Patients praise: thorough and professional care · friendly staff and technicians.
LIVation
Patients praise: Professional, knowledgeable, and compassionate staff · Convenient mobile/concierge service provided in homes.
Hartford HealthCare Medical Group
Patients praise: High patient satisfaction ratings for specific surgeons (e.g., 4.9/5 for Dr. Bartus and Dr. Goundrey) · Expertise in specialized and robotic surgical procedures.
Lori Marie De La Portilla, DO
Patients praise: Highly knowledgeable and thorough in medical assessments · Caring, empathetic, and warm bedside manner.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Southington, or filter by state and specialty to compare patient ratings.