Walk-In Urgent Care Services in Medford & Somerville, MA
Urgent Care • Somerville, MA
Ratings by platform
- Solv Health (AFC Urgent Care Medford): 4.4/5 (Not explicitly stated (average based))
- Solv Health (CareWell Urgent Care Somerville): 1.0/5 (1)
- Top Rated Local (CHA Somerville Urgent Care): 3.1/5 (57)
What patients say
Patients praise
- Convenient walk-in access
- Helpful staff when encountered under manageable workloads
- Some positive experiences with specific nursing staff members
Common complaints
- Long wait times, even for scheduled appointments
- Unprofessional or dismissive staff attitudes
- Concerns regarding overcharging, high billing costs, and hidden fees
- Lack of clear communication from providers and disorganized office management
- Concerns over patient privacy due to loud conversations in hallways
In patients' words
"The front staff is very unprofessional, does not treat patients with respect. They are loud, obnoxious and only talk about their personal lives in front of patients."
— Solv Health Review - CareWell Urgent Care Somerville"Taking financial advantage of sick desperate people... They subsequently charged her insurance $1650. On calling to dispute the cost she was informed by a curt and almost jubilant admin person in their billing that they were 'like a hospital' and so could charge hospital rates."
— LocalityBiz Review - CHA Somerville Urgent Care Center"Waited for >2 hours but only got to talk to the provider for 5min and she was super impatient. We did not get the medication we need and she did not provide a guidance on what should we do or who should we see next either."
— LocalityBiz Review - PhysicianOne Urgent Care MedfordMore clinics in Somerville
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