Geriatric Services in Silver Spring, Maryland - myPrivia
Geriatric Care • Silver Spring, MD
Ratings by platform
- Apple App Store: 3.8/5 (~9K ratings (App Store))
- Google Play Store: 4.1/5 (~3.6K reviews (Google Play))
- Healthgrades (Maryland ENT Associates Privia): 1/5 (1 review)
What patients say
Patients praise
- App is generally described as useful for prescription refills and general messaging when functional
- Patients report positive experiences with providers taking the time to listen and include them in decision-making
- Accessible primary and geriatric care services without membership fees
Common complaints
- Billing and payment processing errors, including duplicate charges and lost payments
- Technical issues with the myPrivia patient portal/app, including login difficulties, navigation problems, and lack of mobile optimization
- Administrative challenges such as difficulty reaching staff, long wait times, and office disorganization
- Inconsistent account merging and data sharing issues across different provider portals
In patients' words
"Excellent portal for information & communication with providers."
— Apple App Store Review"Privia Health continues to send me bills and has now charged my card $127.50 as a second charge for the same visit I have already paid for."
— BBB Complaint"My health info was shared with a 3rd doctor without my consent! so I decided to stop using both portals."
— DC Urban Mom ForumMore clinics in Silver Spring
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