Geriatrics | Senior Care - MedStar Health
Geriatric Care • Silver Spring, MD
Ratings by platform
- Google (via Birdeye) for MedStar Health Medical Center at Leisure World Blvd: 4.8/5 (637)
- Wheree (MedStar Health Primary Care at Silver Spring): 8.8/10
- Google (via Birdeye) for MedStar Health Home Care Suburban MD Agency: 4.9/5 (282)
What patients say
Patients praise
- Knowledgeable and resourceful medical staff
- Personalized medical attention and professional support
- Warm and courteous staff interactions
- Effective home health therapy services
Common complaints
- Occasional long wait times for appointments and urgent care visits
- Reports of dismissive or unprofessional communication from some staff members
- Billing and referral processing issues
In patients' words
"Clinicians demonstrate exceptional thoroughness during examinations, taking time to understand individual health concerns in detail. Staff members consistently exhibit warmth and professionalism."
— Wheree Review Summary"Instead of listening or offering clarification, Ms. Francis responded by stating, “That’s not what you are here for.” This remark was abrupt, dismissive, and entirely inconsistent with the standards of patient-centered care."
— Patient review via LocalityBizMore clinics in Silver Spring
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