Capital Women's Care: OBGYN in Silver Spring and Germantown
OB-GYN • Silver Spring, MD
Ratings by platform
- Birdeye (Germantown): 4.2/5 stars (82 reviews)
- Birdeye (Silver Spring): 2.9/5 stars (50 reviews)
- Division 64 (Internal): 4.76/5 stars (2,385 ratings)
- Division 22 (RealPatientRatings): 4.8/5 stars (5,700 reviews)
What patients say
Patients praise
- Highly praised medical providers for being knowledgeable, compassionate, attentive, and thorough
- Frequent commendations for nurses, medical assistants, and ultrasound staff being friendly and professional
- Appreciation for clean, well-organized, and conveniently located facilities
- Positive experiences with bedside manner and effective communication regarding medical concerns
Common complaints
- Concerns regarding administrative and front desk staff, including perceived rudeness, condescension, and poor communication
- Reports of long wait times for appointments and phone calls
- Occasional complaints of dismissive or judgmental behavior by some medical providers
- Issues with appointment scheduling and notification reliability
In patients' words
"While the care staff (doctors, technicians, ultrasound staff) get 5 stars, the front desk... is TERRIBLE. The older... lady who helped check me in today... was rude and condescending."
— Birdeye (Silver Spring) Review"I had one of the most upsetting and dismissive experiences due to Dr. Bouchelion... I was met with condescension and judgment."
— Birdeye (Germantown) Review"Patients consistently praise our practice for its welcoming, professional staff, clean facilities, and efficient, timely care. Providers... are highly commended for their exceptional bedside manner, empathy, and expertise."
— RealPatientRatings (Division 22)More clinics in Silver Spring
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