Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Optometry • Shiprock, NM
Ratings by platform
- Momentary (citing CMS HCAHPS data)": 2 out of 5 stars (based on 119 CMS HCAHPS surveys)" (119 completed patient surveys")
- MedicalRecords.com": 3.2 out of 5 stars" (30 reviews")
What patients say
Patients praise
- Quiet hospital environment
- Some patients report professional and caring staff, particularly in dental and some medical departments
- Some patients appreciate the accessibility of the hospital as a primary care resource for the community
Common complaints
- Long wait times in the emergency department
- Rude or dismissive staff, particularly at the front desk and in the emergency department
- Concerns regarding cleanliness of the facility
- Communication issues with nurses and doctors
- Difficulty scheduling appointments or reaching staff via phone
In patients' words
"The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people thank you""
— LocalityBiz (Review by Dominic Lee)""I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you. Don't come to the ER if you value your time and your life.""
— MedicalRecords.com""Efficient, professional, caring, communicative, on time, compassionate, figured out my symptoms. Great appointment.""
— Healthgrades (Review for Dr. Shamsi)"More clinics in Shiprock
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
Residency Profile: Northern Navajo Medical Center
Patients praise: Many medical staff members (doctors and nurses) described as professional, competent, and caring · Appreciation for the convenience and necessity of the hospital for the local community.
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