Northern Navajo Medical Center
Optometry • Shiprock, NM
Ratings by platform
- Momentary (citing CMS HCAHPS data)": 2/5 (119 reviews)
- MedicalRecords.com": 3.2/5 (30 reviews)
What patients say
Patients praise
- Quiet hospital environment
- Some patients report professional and caring staff, particularly in dental and some medical departments
- Some patients appreciate the accessibility of the hospital as a primary care resource for the community
Common complaints
- Long wait times in the emergency department
- Rude or dismissive staff, particularly at the front desk and in the emergency department
- Concerns regarding cleanliness of the facility
- Communication issues with nurses and doctors
- Difficulty scheduling appointments or reaching staff via phone
In patients' words
"I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you. Don't come to the ER if you value your time and your life.""
— MedicalRecords.com"More clinics in Shiprock
Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
Northern Navajo Medical Center
Patients praise: Many medical staff members (doctors and nurses) described as professional, competent, and caring · Appreciation for the convenience and necessity of the hospital for the local community.
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