Eye Associates for New Mexico
Optometry • Shiprock, NM
What patients say
Patients praise
- Skilled and professional surgeons and doctors
- Caring and positive bedside manner from some providers
- Effective results for cataract and other surgeries for many patients
Common complaints
- Long wait times and crowded waiting rooms
- Administrative issues including scheduling, communication, and insurance handling
- Dissatisfaction with optical center services and long wait times for glasses
- Reports of poor or dismissive customer service
- Some concerns regarding post-operative care and surgery outcomes
In patients' words
"After spending 2 1/2 hours there for I exams last week they require that I drive all the way across town and wait 25 minutes past my appointment time... They don't care how much of others peoples time they waste."
— Birdeye Review"Dr. Craig Vroman has been praised for his conservative and measured approach in treatment methodology and excellent bedside manner."
— MyVision Aggregate Review Summary"The doctors and eye examination staff are superb. Couldn’t more highly recommend for both courtesy and professionalism. The Optical Center, on the other hand, is an entirely different story."
— Birdeye ReviewMore clinics in Shiprock
Northern Navajo Medical Center
Patients praise: Many medical staff members (doctors and nurses) described as professional, competent, and caring · Appreciation for the convenience and necessity of the hospital for the local community.
Northern Navajo Medical Center
Patients praise: Quiet hospital environment · Some patients report professional and caring staff, particularly in dental and some medical departments.
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