Residency Profile: Northern Navajo Medical Center
Optometry • Shiprock, NM
Ratings by platform
- Nursa (aggregating Google reviews): 2.60 out of 5 stars (72 reviews)
- Healthgrades (based on HCAHPS data): 65% of patients would recommend the hospital
What patients say
Patients praise
- Many medical staff members (doctors and nurses) described as professional, competent, and caring
- Appreciation for the convenience and necessity of the hospital for the local community
- Instances of efficient service and quick care in some emergency or clinic visits
- Facility noted as being visually nice inside
Common complaints
- Reports of rude and unprofessional staff, particularly at the front desk and during phone interactions
- Concerns regarding cleanliness and sanitation of the facility
- Complaints about difficulty scheduling appointments and long wait times for follow-ups
- Occasional allegations of misdiagnosis or inadequate care quality
In patients' words
"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."
— LocalityBiz User Review"WORST HOSPITAL EVER! I wish i could give it a 0⭐️ but unfortunately its the only hospital on this of the navajo reservation. They dont care about patients, they hardly clean the hospital or even the right way; its so dirty!"
— LocalityBiz User ReviewMore clinics in Shiprock
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Patients praise: Quiet hospital environment · Some patients report professional and caring staff, particularly in dental and some medical departments.
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