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Services for Schenectady County

Behavioral Health • Schenectady, NY

★★★☆☆2.8/5102 reviews across 2 platforms

Ratings by platform

  • Ellis Medicine Urgent Care at Mohawk Harbor: 2.8/5 (102 reviews)
  • Ellis Hospital

What patients say

Patients praise

  • High-quality, commendable service from some clinical staff in specialized care (e.g., PT/OT)
  • Supportive and welcoming staff in certain facilities
  • Proactive community outreach programs (e.g., pediatric dental)
  • Clean and well-maintained environments in some rehabilitation settings

Common complaints

  • Long wait times in emergency departments
  • Rude or dismissive behavior from some medical and administrative staff
  • Perception of inadequate care or lack of thoroughness by some providers

In patients' words

"Horrible spent 9 hours before being seen by a physician in the ER. Very low on staff and extremely rude."

— Yelp review for Ellis Medicine

"Condescending “mid-level” doctor made me feel stupid for coming in for what turned out to be a life-threatening condition. Clearly did not want to be there. Appalled at the care. Never again."

— Birdeye review for Ellis Medicine Urgent Care

"I received commendable service from every department and every staff member I encountered. PT and OT personnel did a superior job..."

— Birdeye review for Schenectady Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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