Mental Health
Behavioral Health • Schenectady, NY
Ratings by platform
- TherapyDB, Rehab.com: 2.6/5 (33 reviews)
What patients say
Patients praise
- some long-term patients report positive experiences with clinicians
- some reports of helpful assistance with coordination of care
Common complaints
- reports of poor communication and difficulty reaching staff
- complaints regarding billing and insurance practices
- frustration with long wait times and perceived lack of patient care
In patients' words
"Would give negative stars if possible. Horrible and disgusting service. Refusing to supply medication for days causing horrible withdrawals and refusing to refill prescription."
— LocalityBiz Review"My psychiatrist prescribed a medication, admitting he never reviewed my medical records. I should never have been on the drug because of my autoimmune diseases."
— WebMD Review"I've attended this clinic for almost 10 years now. The receptionists can get busy sometimes... but the clinicians are always kind, helpful, and knowledgeable."
— LocalityBiz ReviewMore clinics in Schenectady
Services for Schenectady County
Patients praise: High-quality, commendable service from some clinical staff in specialized care (e.g., PT/OT) · Supportive and welcoming staff in certain facilities.
St. Peter's Health Partners
Patients praise: Knowledgeable and professional surgeons · Compassionate and supportive care team.
Schenectady County Public Health Services
Patients praise: Helpful and knowledgeable clinical staff/nurses once seen · Efficient and professional care reported by some patients during specific visits.
OrthoNY
Patients praise: Personalized, attentive, and knowledgeable care · Friendly and professional staff and therapists.
Capital Region Outpatient Therapy Clinics
Patients praise: Highly professional, knowledgeable, and caring therapy staff. · Friendly and compassionate front desk and administrative support..
Bariatric Care Center
Patients praise: High praise for surgeons' skill, professionalism, and honesty · Staff described as friendly, supportive, and helpful by many patients.
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