Mental Health
Behavioral Health • Schenectady, NY
Ratings by platform
- TherapyDB, Rehab.com: 2.6 out of 5 stars (TherapyDB), 2.04 out of 5 stars (Rehab.com) (33 verified reviews (TherapyDB), 664 reviews (Rehab.com))
What patients say
Patients praise
- some long-term patients report positive experiences with clinicians
- some reports of helpful assistance with coordination of care
Common complaints
- reports of poor communication and difficulty reaching staff
- allegations of medical negligence and unethical practices
- complaints regarding billing and insurance practices
- frustration with long wait times and perceived lack of patient care
In patients' words
"Would give negative stars if possible. Horrible and disgusting service. Refusing to supply medication for days causing horrible withdrawals and refusing to refill prescription."
— LocalityBiz Review"My psychiatrist prescribed a medication, admitting he never reviewed my medical records. I should never have been on the drug because of my autoimmune diseases."
— WebMD Review"I've attended this clinic for almost 10 years now. The receptionists can get busy sometimes... but the clinicians are always kind, helpful, and knowledgeable."
— LocalityBiz ReviewMore clinics in Schenectady
Services for Schenectady County
Patients praise: High-quality, commendable service from some clinical staff in specialized care (e.g., PT/OT) · Supportive and welcoming staff in certain facilities.
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Patients praise: Personalized, attentive, and knowledgeable care · Friendly and professional staff and therapists.
Capital Region Outpatient Therapy Clinics
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Patients praise: High praise for surgeons' skill, professionalism, and honesty · Staff described as friendly, supportive, and helpful by many patients.
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