Sexually Transmitted Infections (STI)
Reproductive Health • Schenectady, NY
Ratings by platform
- STDcheck.com (General service platform, not location-specific): 9.8/10 (based on 5,236 reviews) (5,236)
- Yahoo Local (Labcorp Schenectady): 3/5 stars (7 reviews)
What patients say
Patients praise
- Helpful and knowledgeable clinical staff/nurses once seen
- Efficient and professional care reported by some patients during specific visits
- Non-judgmental environment reported at certain facilities
Common complaints
- Long wait times at medical facilities and testing centers
- Reports of rude or abrupt customer service and reception staff
- Concerns regarding the professionalism of front-desk personnel
In patients' words
"They make you wait 6 hours for something that takes 5 minutes."
— Patient Review (Eric Buchannon)"From the receptionist at the front desk, to the doctor, everyone was so respectful, non judgmental and welcoming. The RN who explained everything and took my medical history was very reassuring..."
— Patient Review (Sara Maxwell)"the wait time was atrocious. the staff that check you in are also very rude and make you feel pretty stupid. but once you actually get in and are seen by the providers, it's not too awful. the nurse was great and well-informed."
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