Doctors on Duty - Santa Cruz | Urgent Care in Santa Cruz, CA
Urgent Care • Santa Cruz, CA
Ratings by platform
- SolvHealth: 3.0 out of 5 stars (2 reviews identified on Solv)
- Bay Area Consumers' Checkbook / BusinessYab: Not explicitly stated, but includes 4 ratings (4 reviews)
- Unilocal: Not explicitly stated (20 reviews)
What patients say
Patients praise
- Friendly, kind, and knowledgeable staff
- Efficiency and professional service in many instances
- Helpful front-desk administration, specifically noted by name in some reviews
- Clean facility environment
- Effective treatment and clear communication from some providers
Common complaints
- Long wait times during peak hours
- Concerns regarding diagnostic accuracy and thoroughness of exams
- Dissatisfaction with referral processes for specialty care
- Occasional reports of dismissive or condescending staff/provider demeanor
In patients' words
"I decided to go to Sutter urgent care the next day where the doctor diagnosed me with both walking pneumonia and strep throat. ... It felt like such a joke and a waste of time."
— LocalityBiz review by Stella Tuchrello"This doctors on duty location is one of the best experiences you can have in a medical clinic for both exceptional service, friendly staff and efficiency."
— BusinessYab user review"The Medical Assistants were very friendly and in hardly no time I was getting stitched up by the Artistic Physician Assistant Gilbert. The stiches were so beautiful that I almost did not want them removed."
— Unilocal user reviewMore clinics in Santa Cruz
Sutter Urgent Care 2025 Soquel Avenue in Santa Cruz, CA
Patients praise: Professional, kind, and knowledgeable medical staff · Efficient check-in and evaluation processes reported by many patients.
Urgent Care - Dignity Health Medical Group - Capitola, CA
Patients praise: some staff members noted for being compassionate and helpful · efficient service during less busy times.
Family Doctors in Santa Cruz, CA - Sutter Health
Patients praise: High patient satisfaction scores for individual family medicine providers (often 4.9-5/5 stars) · Providers described as knowledgeable, attentive, caring, and excellent listeners.
Santa Cruz, CA Cardiologists | Sutter Health Doctors
Patients praise: Physicians described as thorough, compassionate, and attentive to patient concerns · Effective communication and clear explanation of diagnoses and treatment plans.
Santa Cruz Acu | Santa Cruz, CA
Patients praise: Highly skilled and knowledgeable practitioner (Molly) · Compassionate and personalized patient care.
Santa Cruz Dermatologist - Dermatologist Santa Cruz, CA ...
Patients praise: Professional and skilled medical care · Thorough examinations and clear explanations of treatments.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.