Sutter Urgent Care 2025 Soquel Avenue in Santa Cruz, CA
Urgent Care • Santa Cruz, CA
Ratings by platform
- Yelp: 3.2 out of 5 stars (32 reviews)
- Google Reviews (aggregated data): 4.4 out of 5 stars (839 reviews)
What patients say
Patients praise
- Professional, kind, and knowledgeable medical staff
- Efficient check-in and evaluation processes reported by many patients
- Comprehensive care for non-emergency conditions including injuries and infections
- Thorough examination and clear communication from providers
Common complaints
- Extended closure since December 2024 due to storm-related water damage
- Potential for long wait times during busy periods
- Occasional patient frustration with communication regarding care or delays
In patients' words
"The team at the main Sutter/PAMF clinic in Santa Cruz was stellar when I visited them recently while very sick. Even though there were 8 people ahead of me, they processed us all quickly."
— LocalityBiz User Review"Although the wait was initially posted as 3 hours, once I was brought in for evaluation (after 45 min), I was escalated due to the severity of my injury... Both the initial evaluating nurse and the PA who did the stitching were wonderful, kind, and reassuring."
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