Women's Health - Santa Clara Valley Medical Center
OB-GYN • Santa Clara, CA
Ratings by platform
- HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 2 out of 5 stars (overall patient satisfaction) (Approximately 3,800 to 4,000 completed surveys)
- US News & World Report (OB-GYN): 4 out of 5 stars (23 reviews)
- Leapfrog Group (Outpatient Surgery): 82-92% positive (Top Box Score)
What patients say
Patients praise
- High scores for elective outpatient surgery experience (facilities and staff)
- Positive feedback for bedside care, physical, occupational, and speech therapy
- OB-GYN providers rated highly for listening attentively and performing thorough exams
Common complaints
- Concerns regarding communication with doctors and nurses
- Issues with staff responsiveness and bedside manner, particularly among residents
- General complaints regarding wait times, noise levels, and cleanliness
- Difficulties with specific birth plan requests and triage policies
In patients' words
"I went in for a normal birth... was told I couldn’t be admitted without being open to Pitocin... I was in terrible pain and sent home to labor as if I wasn’t almost half way to birth."
— Patient review on Birdeye"Sometimes the residents don't have the bedside manner that comes with experience... My nurses were out of the park awesome."
— BabyCenter community forum user discussionMore clinics in Santa Clara
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