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Nephrology - Santa Clara Valley Medical Center

NephrologySanta Clara, CA

★★☆☆☆2.0/53,834 reviews across 1 platforms

Ratings by platform

  • CMS HCAHPS / Hospital Level: 2 out of 5 stars (General Hospital) (3,834 surveys (General Hospital))
  • Renal Care Center (Dialysis specific): Generally high (4-5 stars) (Varies by metric/survey)

What patients say

Patients praise

  • Renal Care Center performs well in clinical quality and patient satisfaction surveys, often exceeding state and national averages
  • Nephrology patients frequently commend individual physicians for being professional, dedicated, and caring
  • Initiatives exist to improve communication and advance care planning for nephrology patients

Common complaints

  • General hospital patient satisfaction is low (2 out of 5 stars)
  • Concerns regarding noise levels, cleanliness, and staff assistance at the general hospital level
  • Doctor and nurse communication scores are slightly below national averages for the hospital overall

In patients' words

"Words can't describe how dedicated, professional and caring Dr. Lugovoy is. She always took her time and answered all of my questions."

Vitals (Patient Review)

"Dr Squarer has been my physician for years and I would highly recommend her to family and friends. I've never felt rushed during my visit..."

Healthgrades (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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