Neurology Services | UCI Health | Orange County, CA
Neurology • Santa Ana, CA
What patients say
Patients praise
- High patient satisfaction with individual neurologists' expertise and bedside manner
- Doctors are often described as thorough, empathetic, and attentive listeners
- Positive recognition for specialized care, such as movement disorders and headache management
- Staff generally perceived as friendly and responsive by many patients
Common complaints
- Challenges with appointment scheduling and long wait times
- Reports of dismissive or unprofessional behavior from some staff members
- Dissatisfaction with communication processes, particularly reaching doctors directly
- Specific complaints regarding administrative hurdles, such as mask policy enforcement or appointment cancellations
In patients' words
"I have had numerous neurologists and Dr. Phielipp is without a doubt the most thorough. He spent over an hour with me, asking pertinent questions plus he listened to me."
— WebMD review for Dr. Nicolas Phielipp"Last week I Went to this office with an appointment on my lawyers referral and was treated horribly upon arrival by employee. ... I will be Filing a formal complaint with the state for their discrimination."
— WebMD review for Dr. Jay Shah"It wasn't until Dr. Thai came in did we feel listened to and cared for."
— Healthgrades review for Dr. Gaby ThaiMore clinics in Santa Ana
St. Joseph and St. Jude Heritage Medical Group
Patients praise: Compassionate and attentive care from some providers · Commitment to evidence-based neurology and neurosurgery treatment.
Santa Ana Health Group
Patients praise: physicians described as caring and wonderful · high clinical expertise among some providers.
Good Heart Medical Group, Inc.
Patients praise: Highly positive feedback praising Dr. Amer Zarka’s professionalism, thoroughness, and time spent explaining care · Friendly, courteous staff and helpful support mentioned repeatedly.
St. Joseph Heritage Medical Group
Patients praise: High quality of medical care and knowledgeable physicians · Professional and friendly staff members in some instances.
Cardiology Specialists of Orange County
Patients praise: thorough and knowledgeable doctors · compassionate and caring staff.
Retina Associates of Orange County
Patients praise: Doctors are frequently described as professional, thorough, and knowledgeable · Many patients appreciate the compassionate and patient bedside manner of the providers.
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