Neurology - Santa Ana Health Group
Neurology • Santa Ana, CA
Ratings by platform
- WebMD: not explicitly rated (single negative review available) (1 review)
- Vitals (for Dr. Young J. Kwon): 4.5/5 stars (13 ratings)
- Vitals (for Dr. Bahareh Bonyadi): 3.7/5 stars (20 ratings and 7 written reviews)
What patients say
Patients praise
- physicians described as caring and wonderful
- high clinical expertise among some providers
Common complaints
- administrative issues regarding paperwork and benefits processing
- communication breakdowns between patients and office staff
- unresponsive front office staff (e.g., failure to return calls or process medication refills)
- perceived lack of friendliness and condescending behavior from staff
In patients' words
"They never sent in the proper paperwork for my EDD benefits. Then they lied and said they sent it to EDD which is completely false. Worst business I've ever dealt with in my life!"
— WebMD review of Santa Ana Health Group and Medical Associates"Dr. Bonyadi is wonderful and she’s caring. The reason for the poor review is her front office staff. There is some kind of breakdown of communication between her and them. You leave a message with them…She never gets it. They never call you back."
— Vitals review of Dr. Bahareh BonyadiMore clinics in Santa Ana
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