St. Joseph Heritage Medical Group
Radiology • Santa Ana, CA
Ratings by platform
- Providence official website: 4.9/5 (1,993 reviews)
- Birdeye: 3.2/5 (6 reviews)
What patients say
Patients praise
- High quality of medical care and knowledgeable physicians
- Professional and friendly staff members in some instances
- Efficient service and short wait times occasionally reported for radiology tests
- Convenient amenities such as free parking and Wi-Fi
Common complaints
- Difficulty with administrative tasks, including authorization processing for procedures
- Long wait times, particularly for radiology services (X-rays)
- Challenges in contacting staff via phone or receiving timely follow-ups
- Frustrations with support and business staff vs. the clinical team
In patients' words
"My newborn required an ultrasound and echocardiogram on two separate occasions. Both times authorization was not submitted for weeks - I had to follow up and have over 8 phone calls to [get] authorization for each procedure."
— Patient review on LocalityBiz"Always has over hour to hour and a half wait *doesn’t make appt for X-rays…pt flow is not efficient.. two people who came after us was seen before us…"
— Patient review on BirdeyeMore clinics in Santa Ana
Good Heart Medical Group, Inc.
Patients praise: Highly positive feedback praising Dr. Amer Zarka’s professionalism, thoroughness, and time spent explaining care · Friendly, courteous staff and helpful support mentioned repeatedly.
St. Joseph and St. Jude Heritage Medical Group
Patients praise: Compassionate and attentive care from some providers · Commitment to evidence-based neurology and neurosurgery treatment.
Cardiology Specialists of Orange County
Patients praise: thorough and knowledgeable doctors · compassionate and caring staff.
Retina Associates of Orange County
Patients praise: Doctors are frequently described as professional, thorough, and knowledgeable · Many patients appreciate the compassionate and patient bedside manner of the providers.
Coastal Fertility
Patients praise: Compassionate, kind, and patient-centered care · Strong clinical expertise and clear communication of procedures.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Santa Ana, or filter by state and specialty to compare patient ratings.