Granite Peaks Gastroenterology
Gastroenterology • Sandy, UT
Ratings by platform
- Birdeye: 4.4 / 5 stars (1,749 reviews)
- Yelp (via Apple Maps): 2.4 / 5 stars (45 reviews)
- Trustindex.io: 4.8 / 5 stars (Aggregate reviews from the practice's website)
What patients say
Patients praise
- Physicians are often described as professional, knowledgeable, and easy to talk to
- Many patients report successful, anxiety-free procedures, particularly colonoscopies
- Staff is frequently praised for being compassionate, friendly, and efficient in preparing patients for procedures
- Some patients appreciate clear explanations of diagnosis and treatment plans
Common complaints
- Difficulty communicating with staff and long wait times on phone
- Concerns regarding high costs and billing practices, particularly for procedures like endoscopies
- Perception that the practice over-prescribes or pushes for procedures like endoscopies and colonoscopies
- Frustration with portal-based communication and lack of direct human interaction
- Occasional reports of feeling unheard or rushed by physicians during appointments
In patients' words
"I had a great experience here. The staff was friendly and the Doctors were great. I was slightly nervous going into my procedure, but once I arrived they made me feel very comfortable."
— WebMD Review"This place is a total racket and the most unprofessional clinic I've ever been to. Never available to answer the phone, and determined to do everything in their power so you don't speak to a human face-to-face or even by phone."
— Patient Review (WebMD/Birdeye)"I was charged $200 for the GI to tell me to take an over the counter drug daily. He said he couldn't help me with anything else until I did that."
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