Facial Plastic Surgery Salt Lake City, UT - Med Spa Clinic
Plastic Surgery • Sandy, UT
Ratings by platform
- RealSelf, Birdeye, and Google reviews: 4.8 - 4.9 out of 5 stars (across platforms like RealSelf and Birdeye) (Hundreds to over 1,600 reviews across various platforms)
What patients say
Patients praise
- High patient satisfaction with surgical and non-surgical aesthetic results for many individuals
- Staff described as friendly, professional, and knowledgeable, creating a comfortable environment
- Surgeons recognized for their professional demeanor and ability to make patients feel at ease
- Effective communication and care during the consultation and recovery processes, as reported by many patients
- Broad range of facial plastic surgery and med spa services conveniently available to the Salt Lake City and Sandy area
Common complaints
- Dissatisfaction with surgical results, specifically regarding aesthetic outcomes (e.g., nose appearance, thickness, jawline)
- Concerns regarding communication, with some patients feeling dismissed, gaslit, or not adequately listened to during follow-up consultations
- Reports of inadequate post-operative documentation and lack of proactive solutions for patient concerns
- Occasional negative experiences related to non-surgical treatments like Botox or fillers, including adverse effects or dissatisfaction with appearance
- Isolated reports of poor administrative experiences or staff interactions
In patients' words
"Dr. Thompson tried to gaslight me into thinking it would look fine if I grew it out. I disagreed, but there was no attempt to mitigate the situation."
— Third-party review platform"I expressed my concerns with the results and dr. Mobley brushed it off because he was personally satisfied with the results even though I was not. He's condescending and I left our conversations feeling like he didn't listen to my concerns."
— Third-party review platform"My first and recent experience at the office of Utah Facial Plastics was nothing short of AMAZING. Their staff is so friendly and full of knowledgeable information."
— Company website testimonial"After going in for my consultation, I had no doubt that I was making the right decision – Dr. Thompson had such a lovely demeaner and he made me feel very comfortable about moving ahead with my surgery."
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