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Progressive Eye Care

Ophthalmology / Eye Care • Sandy, UT

What patients say

Patients praise

  • Professional, knowledgeable, and thorough clinical care
  • Kind, considerate, and helpful bedside manner
  • Effective at explaining conditions and treatments clearly
  • Good reputation for long-term patient relationships

Common complaints

  • Rude, unprofessional, or dismissive staff
  • Long wait times
  • Perceived dishonesty or upselling procedures/follow-ups to generate extra co-pays
  • Dissatisfaction with communication style or perceived arrogance
  • Billing and administrative issues

In patients' words

"Very knowledgeable, professional, and addressed all needed issues related to good eye care."

— Patient review for Dr. Scott R. Barnes, OD

"I will never go back to this Doctor. He was very abrupt and extremely rude. He would not listen to my questions instead he would talk over me."

— Patient review for Dr. Mathew R. Tempest, MD

"My only complaint is that her billing service is somewhere between dismal and abominable, constantly mis-billing items and taking forever to get them right."

— Patient review for Dr. Stella Y. Chou, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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