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Urgent Care | HPSM Members

Urgent CareSan Mateo, CA

★★★★☆4.3/5155 reviews across 2 platforms

Ratings by platform

  • Solv Health: 3.0 out of 5 (41 patients)
  • Zocdoc (Carbon Health): 4.78 out of 5 (114 patients)

What patients say

Patients praise

  • Positive experiences with medical staff professionalism and quality of care
  • Appreciation for clear communication regarding expected wait times

Common complaints

  • Reports of confusion regarding whether specific urgent care facilities accept HPSM coverage
  • Long wait times for urgent care services

In patients' words

"Came all the way to the San Mateo Sutter health urgent care after they told us they accepted Health Plan of San Mateo and then got here and they didn't accept it. They said you have to be a member of Sutter health."

User review on LocalityBiz

"Great medical staff. Outstanding service and care. Highly recommended if your needs are a bit less than a full emergency room. Waits are short and staff is very good."

Consumer comment in Bay Area Consumers' Checkbook

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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