Eyeworks of San Mateo: Eye Doctors in Downtown
Optometry • San Mateo, CA
Ratings by platform
- Demandforce: 4.9/5 stars (2,901 reviews (Demandforce))
- Yelp/Yahoo Local: 4.5/5 stars (402+ reviews (Yelp/Yahoo))
What patients say
Patients praise
- Professional, knowledgeable, and efficient staff
- Dr. Lai and Dr. Sharon are described as competent and calm
- Welcoming and friendly environment
- Convenient downtown San Mateo location
- Good for family eye care and pediatric patients
Common complaints
- Occasional concerns regarding post-sale customer service improvements
- Limited selection of frames noted by some patients
In patients' words
"Dr. Lai and team are everything you want for your optometrist. Excellent patient care, great tech, and a wonderful staff to help you with insurance costs and picking out the best frames for your face. Great with kids, too!"
— Eyeworks of San Mateo website testimonials"Customer service needs some serious improvements especially in the post sale phase."
— Yelp reviewer (referenced in Yahoo Local)More clinics in San Mateo
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