Concentra
Urgent Care • San Leandro, CA
Ratings by platform
- Yahoo Local: 1.5/5 (205 reviews)
- Solv Health: 1.5/5 (36 reviews)
- Bay Area Consumers' Checkbook: 4 ratings (4 reviews)
What patients say
Patients praise
- some patients report quick and efficient service for specific needs like tests or physicals
- individual staff members or doctors occasionally praised as friendly or professional
- fair pricing for walk-in services reported by some users
Common complaints
- long wait times
- poor customer service and communication from front office staff
- unprofessional staff behavior including use of profanity and focus on personal phones
- issues with medical paperwork handling and coordination
- perceived lack of concern or empathy from some medical providers
In patients' words
"This place is absolutely a bad place the front office girls are so bad in talking not realizing there's people present using profanity left and right .. Specially the lil short girl name Jenny..."
— Yahoo Local user Rick G."The staff really made efforts to efficiently room & exam clients... I was impressed by the professionalism of the staff and highly recommend this Concentra location."
— Localitybiz user Marjorie SantosMore clinics in San Leandro
CityHealth
Patients praise: Friendly and professional staff · Clean and modern facility environment.
Urgent Care at San Leandro Medical Center - Kaiser Permanente
Patients praise: Professional, friendly, and welcoming staff members · Clean, well-organized, and easy-to-navigate facilities.
Schweiger Dermatology Group
Patients praise: Professional, thorough patient care · Helpful and friendly office staff.
Le Chabot Dental
Patients praise: Friendly and attentive staff · Dr. Andy Le is professional, gentle, and knowledgeable.
Valley Radiology Imaging
Patients praise: Friendly and helpful staff in some locations · Clean and calm waiting room environments.
Bancroft Dental Care
Patients praise: Professional, caring, and knowledgeable dental staff and hygienists · Efficient and thorough clinical care with state-of-the-art equipment.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.