Our San Leandro East Urgent Care Center in CA - Concentra
Urgent Care • San Leandro, CA
Ratings by platform
- Yahoo Local: 1.5 out of 5 stars (average) (205 reviews)
- Solv Health: 1.5 out of 5 stars (average) (36 ratings)
- Bay Area Consumers' Checkbook: 4 ratings (4 reviews)
What patients say
Patients praise
- some patients report quick and efficient service for specific needs like tests or physicals
- individual staff members or doctors occasionally praised as friendly or professional
- fair pricing for walk-in services reported by some users
Common complaints
- long wait times
- poor customer service and communication from front office staff
- unprofessional staff behavior including use of profanity and focus on personal phones
- issues with medical paperwork handling and coordination
- perceived lack of concern or empathy from some medical providers
In patients' words
"This place is absolutely a bad place the front office girls are so bad in talking not realizing there's people present using profanity left and right .. Specially the lil short girl name Jenny..."
— Yahoo Local user Rick G."The staff really made efforts to efficiently room & exam clients... I was impressed by the professionalism of the staff and highly recommend this Concentra location."
— Localitybiz user Marjorie SantosMore clinics in San Leandro
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