CityHealth
Urgent Care • San Leandro, CA
What patients say
Patients praise
- Friendly and professional staff
- Clean and modern facility environment
- Generally efficient check-in and booking process
- Good quality of medical care in many instances
- Knowledgeable medical providers
Common complaints
- Reports of feeling rushed or unheard by providers
- Communication issues regarding test results or appointments
- Long wait times despite having appointments
- Technical issues with scheduling and online systems
- Some equipment unavailability (e.g., non-functioning X-ray machines)
- Concerns about site operations and staffing responsiveness
In patients' words
"Honestly, felt kind of rushed by the doctor. Though knowledgable, it felt like she was in a rush to be done or do something else. The assistant was nice though."
— Zocdoc review"I had the pleasure of interacting with Tiesha Meacham... She greeted each person with genuine kindness and made them feel at ease. My parents are both 84, and the patience and tone she had with them was excellent."
— LocalityBiz/User review"Showed up at 11:30am for my 11:30am appointment with Dr Higgins... I left at 12:55pm having never seen the doctor. No one came around to tell me anything."
— Solv reviewMore clinics in San Leandro
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