Behavioral Health
Mental/Behavioral Health • San Francisco, CA
Ratings by platform
- Birdeye (Kaiser San Francisco Psychiatry): 1.4/5 (60)
- Yelp (Kaiser Permanente SF Medical Center Psychiatry): 1.6/5 (54)
- Birdeye (Bonmente): 3.5/5 (19)
- Birdeye (Foundations San Francisco): 3.2/5 (18)
- Birdeye (Limitless Psychiatry): 5.0/5 (70)
What patients say
Patients praise
- Availability of compassionate and nonjudgmental care from specific providers
- Effective and personalized treatment plans that successfully help manage conditions like ADHD and anxiety
- Evidence-based, accessible, and professional approaches to recovery in some settings
Common complaints
- Concerns regarding administrative support and billing practices, including unexpected fees and insurance disputes
- Reports of unsafe conditions, physical and sexual violence, and lack of staff intervention at specific facilities like Crestwood Healing Center
- Allegations of unprofessionalism, including tardiness, chaotic evaluation processes, and poor bedside manner
- Criticisms of clinical approaches, including perceived lack of empathy and rigid, unhelpful therapy structures
- Reports of unresolved complaints and lack of responsiveness in administrative or corporate communications
In patients' words
"She was 35 minutes late. Did not apologize. She was not helpful. ... The worst experience at Kaiser."
— Birdeye/Kaiser San Francisco Psychiatry Review"The recent decline in administrative support is concerning enough that I feel other patients should be aware. ... The communication has been frustrating."
— Birdeye/Bonmente Review"The reporting reveals how lax procedures and management have created conditions for physical and sexual violence inside the clinic."
— SF Standard (on Crestwood Healing Center)"This place is a sanctuary for mental health recovery. ... Nonjudgmental and compassionate healing starts here."
— Birdeye/Foundations San Francisco ReviewMore clinics in San Francisco
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