Internal Medicine | UCSF Health
Internal Medicine • San Francisco, CA
What patients say
Patients praise
- High satisfaction with individual physicians, frequently cited as empathetic, knowledgeable, and attentive listeners
- Patients feel comfortable discussing complex health needs and report high trust in their primary care providers
- Consistently high numerical ratings for UCSF Health providers in the Internal Medicine department
Common complaints
- Complaints regarding high, confusing, and unexpected medical bills, including 'facility fees'
- Reports of administrative difficulties in scheduling, referrals, and communication
- Occasional feedback regarding feeling rushed during appointments or dissatisfaction with continuity of care
In patients' words
"Dr. Safdar may be the best internist I have ever seen... He was fantastic - empathetic, intelligent, great listener and very efficient."
— UCSF Health Patient Review (2026)"Patients of the growing hospital system say their bills are exorbitant, confusing or simply don’t make sense."
— SF Standard (2023)"Dr. Laponis is the best. I put my trust in Dr. Laponis! I know he cares and wants the best for me. He's thoughtful and compassionate."
— UCSF Health Patient Review (2026)More clinics in San Francisco
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