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Internal Medicine | UCSF Health

Internal MedicineSan Francisco, CA

★★★★★4.9/5592 reviews across 3 platforms

Ratings by platform

  • UCSF Health Official Site (Dr. Zakir Safdar): 4.9/5 (253 ratings) (253 ratings)
  • UCSF Health Official Site (Dr. Michelle E. Guy): 5/5 (172 ratings) (172 ratings)
  • UCSF Health Official Site (Dr. Jeffrey Tice): 4.9/5 (167 ratings) (167 ratings)

What patients say

Patients praise

  • High satisfaction with individual physicians, frequently cited as empathetic, knowledgeable, and attentive listeners
  • Patients feel comfortable discussing complex health needs and report high trust in their primary care providers
  • Consistently high numerical ratings for UCSF Health providers in the Internal Medicine department

Common complaints

  • Complaints regarding high, confusing, and unexpected medical bills, including 'facility fees'
  • Reports of administrative difficulties in scheduling, referrals, and communication
  • Occasional feedback regarding feeling rushed during appointments or dissatisfaction with continuity of care

In patients' words

"Dr. Safdar may be the best internist I have ever seen... He was fantastic - empathetic, intelligent, great listener and very efficient."

UCSF Health Patient Review (2026)

"Patients of the growing hospital system say their bills are exorbitant, confusing or simply don’t make sense."

SF Standard (2023)

"Dr. Laponis is the best. I put my trust in Dr. Laponis! I know he cares and wants the best for me. He's thoughtful and compassionate."

UCSF Health Patient Review (2026)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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