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Now Accepting Telemedicine Visits | Downtown Medical Group: Primary ...

Internal MedicineSan Francisco, CA

★★★★★4.8/5230 reviews across 2 platforms

Ratings by platform

  • Downtown Medical Group website: 4.8/5 (163 total reviews)
  • Tebra: 4.8/5 (67 reviews)

What patients say

Patients praise

  • Convenient location in Union Square, San Francisco
  • Broad range of services including primary care, urgent care, and civil surgeon exams
  • Availability of on-site laboratory and pharmacy services
  • Accessible telehealth options for remote care
  • Some patients praise physician intuitiveness and listening skills

Common complaints

  • Difficult or non-existent direct communication with providers
  • Perceived greed or unexpected charges for administrative tasks like medical letters
  • Challenges with administrative and nursing staff responsiveness
  • Frustration with appointment scheduling processes for follow-up testing

In patients' words

"I need a LMN for my FSA expenses and the doctor gave me a very vague one... I called them and they said they need to charge me for another 50 dollars for more detailed letter... The WORST clinic ever and they are greedy as hell."

LocalityBiz Review

"This clinic has an archaic one-way communication system therefore there is no way to communicate directly with the provider. Instead you must call... and then speak with the gatekeeping nursing students."

LocalityBiz Review

"The doctor was very intuitive about my illnesses and needs. I would highly recommend her as a physician to anyone. She listens well and wants to do whatever you need to achieve wellness."

Tebra Review (Larry S.)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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