Downtown Medical Group
Internal Medicine • San Francisco, CA
Ratings by platform
- Downtown Medical Group website: 4.8/5 (163 reviews)
- Tebra: 4.8/5 (67 reviews)
What patients say
Patients praise
- Convenient location in Union Square, San Francisco
- Broad range of services including primary care, urgent care, and civil surgeon exams
- Availability of on-site laboratory and pharmacy services
- Accessible telehealth options for remote care
- Some patients praise physician intuitiveness and listening skills
Common complaints
- Difficult or non-existent direct communication with providers
- Perceived greed or unexpected charges for administrative tasks like medical letters
- Challenges with administrative and nursing staff responsiveness
- Frustration with appointment scheduling processes for follow-up testing
In patients' words
"I need a LMN for my FSA expenses and the doctor gave me a very vague one... I called them and they said they need to charge me for another 50 dollars for more detailed letter... The WORST clinic ever and they are greedy as hell."
— LocalityBiz Review"This clinic has an archaic one-way communication system therefore there is no way to communicate directly with the provider. Instead you must call... and then speak with the gatekeeping nursing students."
— LocalityBiz ReviewMore clinics in San Francisco
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