Urgent Care - University of Utah Health
Urgent Care • Salt Lake City, UT
Ratings by platform
- Birdeye: 3.8 out of 5 stars (380 reviews) (380 reviews)
- Top Rated Local: 2.6 out of 5 stars (34 reviews)
- Yelp (via MapQuest): 3.5 out of 5 stars (23 reviews (MapQuest/Yelp) and 3 reviews (MapQuest/Yelp) respectively)
What patients say
Patients praise
- Quick service and timely care for some patients
- Professional and kind interactions with many staff members
- Effective medical care for specific issues like minor injuries
- Efficient access to medical records
Common complaints
- Perceived lack of compassion or bedside manner from some providers
- Concerns about billing accuracy and insurance charges
- Long wait times and accessibility issues at closing time
- Frustration with ineffective treatment or failure to address symptoms
- Perceived lack of professionalism from some staff members
In patients' words
"Every single staff member that helped me was amazing"
— Birdeye user review"Our nurse and medical assistant were incredible, patient, and empathetic. However, our doctor... was rude, had no bedside manner, and rushed through the appointment..."
— LocalityBiz user review"Inexperienced kids with no bedside manner run urgent care. Disjointed and non-compassionate care."
— Yelp user review via MapQuestMore clinics in Salt Lake City
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