Salt Lake City Urgent Care and Walk in Clinic
Urgent Care • Salt Lake City, UT
Ratings by platform
- CareNow Urgent Care - Salt Lake City: 4.3/5 (1,050 reviews)
- U of U Health Sugar House Urgent Care: 3.8/5 (380 reviews)
- FirstMed Urgent Care - Salt Lake City: 3.9/5 (89 reviews)
- Intermountain Health Salt Lake Clinic: 3.4/5 (198 reviews)
What patients say
Patients praise
- Prompt, efficient, and timely service in some instances
- Friendly, caring, and professional medical staff and doctors
- Accessible and convenient care for urgent needs like minor injuries and physicals
- Affordability, including the acceptance of discount programs like GoodRx
Common complaints
- Long wait times for appointments and walk-in services
- Rude, distracted, or unprofessional front desk and medical staff
- Lack of communication regarding test results and follow-up care
- Experiences of being dismissed or rushed by providers with poor bedside manner
- Frustration with rigid scheduling policies and clinic closures before closing time
In patients' words
"From the front counter to the tech and the doctor, all three seemed spectacular... I feel very lucky this was the closest urgent care to me. What a great experience!"
— CareNow Urgent Care - Salt Lake City reviewer"However, our doctor... was rude, had no bedside manner, and rushed through the appointment in under 5 minutes... I left the appointment feeling unheard, frustrated, and disheartened."
— U of U Health Redwood Urgent Care reviewer"The receptionist was actively using her personal cell phone while assisting patients. Throughout our interaction, she appeared distracted... she communicated in a condescending manner."
— Intermountain Health Salt Lake Clinic reviewerMore clinics in Salt Lake City
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