Salt Lake City - CareNow Urgent Care
Urgent Care • Salt Lake City, UT
Ratings by platform
- Birdeye/General aggregators: 4.3/5 (1,050 reviews (Google))
- Solv Health: 5.0/5 (Limited sample size)
- Better Business Bureau: D- (BBB rating) (133 complaints filed)
What patients say
Patients praise
- Friendly, helpful, and professional staff
- Attentive doctors and PAs with good bedside manner
- Thorough and efficient care for injuries and illnesses
- Easy check-in process
Common complaints
- Long wait times
- Unresponsive to formal complaints per BBB records
In patients' words
"Enough cannot be sad about the staff here this past weekend.. From the front counter to the tech and the doctor, all three seemed spectacular. So happy to help even though I came in near closing. Dr. Robert might be one of the best human beings I’ve ever encountered!"
— Birdeye reviewer"While some may experience longer wait times, the overall service is seen as caring and thorough, with staff ready to assist with any issues, such as prescription needs."
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